CFA Society Singapore
SINGAPORE (Dec 18): Money remitter Western Union today announced the launch of its mobile app in Singapore – making it the third destination in Asia, after Hong Kong and Malaysia, where the app can be used for Western Union transactions.
Now available on the Google Play and Apple’s App Store, the app enables customers to transfer money to bank accounts worldwide, mobile wallets where available, or to Western Union’s Agent locations in more than 200 countries and territories.
Users may also pay for in-app transactions using a choice of card or account, with the option to pay in-person at retail points.
On top of money transfer services, the app allows customers to estimate fees and foreign exchange rates for online money transfers; track past and pending transactions; show payout options available in the receivers’ country; and provide round-the-clock customer service.
In a press release on Tuesday, Western Union highlights Singapore as Asia’s fourth largest remitter after Hong Kong, Japan and Malaysia, according to data from the International Fund for Agricultural Development (IFAD).
“We are delighted to introduce online money transfers in Singapore, where a high level of digital connectivity has offered consumers boundless possibilities to integrate mobile usage across various aspects of their daily lives,” comments Molly Shea, senior vice president & general manager, Global Money Transfer, Asia Pacific, Western Union.
“The capabilities of our [mobile] platform today give us an unrivalled advantage – a fully seamless digital offering or a hybrid of online and off-line. This multi-channel capability utilizes our growing international bank and wallet payout network and further monetises our iconic retail network. It positions us favourably, to serve a global customer base with diverse preferences, like no other,” she adds.