(Feb 21): As 2020 gets underway, employment in both Europe and the US is at a record high and still rising. The job losses from the 2008 financial crisis and subsequent recession have been all but reversed – but you wouldn’t know it from the public mood in many developed countries. With so much good economic news, why is public sentiment so gloomy?

New research by the McKinsey Global Institute takes a deeper look at the advanced economies to determine how individuals’ experiences as workers, consumers, and savers have changed over the past 20 years. There is much to cheer about, including new opportunities for employment and lower prices for some goods and services. Yet there are also at least three critical issues that are adversely affecting hundreds of millions of people across 22 OECD countries, which may help to explain the mismatch between aggregate economic data and individual experience.

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