SINGAPORE (Feb 12): Singapore Airlines hit some unexpected turbulence in recent weeks when it attempted to impose charges for credit card bookings for flights out of Singapore and automatically add travel insurance to tickets booked on its website unless customers specifically “opt-out”. In the face of fierce criticism, it quickly back-pedalled on both initiatives.

Have a premium account? Sign in to continue reading.

Unlimited access to all stories from $99.9/year*

The latest reporting and analysis from business and investments to news and views on social issues.

Bonus:

  • Simultaneous logins across all devices
  • Instant access to past digital issues
  • Unlimited access to The Edge Malaysia
  • *For annual subscription plan only. T&Cs apply

Subscribe