Restaurants shrink as food delivery apps get more popular

(Oct 31): Don Fox, the chief executive officer of Firehouse of America LLC noticed something strange a couple of years ago: during the midday lunch rush, his sandwich shops were relatively empty, but sales were better than ever. "I'd be thinking, ‘Boy, business must be pretty bad.’ But the numbers were telling me a different story."

Starbucks to implement 'significant changes' to company structure

(Sept 25): Starbucks Corp. is planning an organisational shake-up, including corporate layoffs that will start at top levels, as the coffee chain tries to reverse stagnant sales and rekindle investors’ interest.

“We must increase the velocity of innovation that is relevant to our customers, inspires our partners, and is meaningful to our business,” Chief Executive Officer Kevin Johnson said in a memo to employees viewed by Bloomberg News. “To accomplish this, we are going to make some significant changes to how we work as leaders in all areas of the company.”

Will Deliveroo, foodpanda, UberEATS lift the fortunes of local F&B players?

(Aug 28): The kitchen of the Bali Thai restaurant at Ngee Ann City is bustling with activity.

As chefs whip up a fusion of Thai and Indonesian cuisine, waiters slip in with orders and out with steaming dishes of phad thai with prawns and nasi goreng.

Not all that food ends up on the tables of diners, though.

At the restaurant’s entrance, several delivery riders are waiting. They will deliver the takeaway boxes of food to customers at home or in their offices.

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