Mobile Banking

Are ride-sharing companies the new banks?

(Sept 5): In Southeast Asia, mobile banking is taking on a whole new meaning. Last week, Grab, one of the region's top ride-hailing companies, announced that users of its app can start sending credits -- used to pay for rides -- to each other. By the end of the year, they'll be able to use those credits at more than 1,000 restaurants and retailers. If all goes well, Grab will one day be known as an e-payment platform that just happens to offer a taxi service.

DBS launches digibank by DBS app in Indonesia

SINGAPORE (Aug 30): DBS Bank has launched its digibank by DBS app, a new-era, paperless mobile banking solution, in Indonesia.

This comes as part of the bank’s strategy to capture new market share from a growing base of Internet-savvy banking consumers by offering a digital solution to the old physical limitations of traditional banking.

The launch in Indonesia follows DBS’ roll-out of the app last April in India, where it has been able to win over 1.5 million new customers thus far with its new approach to banking.

DBS tops Singapore 2016 mobile banking review: Forrester

SINGAPORE (July 7): DBS Bank has held off fellow local retail banks OCBC Bank and United Overseas Bank (UOB) to retain its top spot in Forrester’s 2016 Singapore Mobile Banking Functionality Benchmark.

The Singaporean banks research firm Forrester reviewed achieved an average overall score of 51 out of 100 across seven categories: range of touchpoints, enrollment and login, account information, transactional functionality, service features, cross-channel guidance, and marketing and sales.

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