Experts at the year-end investment forum organised by The Edge Singapore help identify investment strategies and stock picks resilient to this era of disruption

SINGAPORE (Dec 17): CIMB Private Banking economist Song Seng Wun forms his views from observations of what is happening around him. For instance, the POSB branch in Tanjong Pagar, near his home, is a clear sign of change and disruption. In place of rows of bank tellers in blue uniforms behind tall counters, there are multi-function ATM machines installed within the same space.

These machines perform the myriad of banking transactions and functions that were traditionally the domain of bank tellers. Song then explains that the physical branch is kept open for the comfort and convenience of “uncles and aunties” in the neighbourhood, or the older or less technology-savvy folks. The bank is walking a thin line between operational efficiency and serving its traditional customer base. Disruption at multiple levels is already taking place. And the impact has hit home. “Jobs are created, jobs are disrupted,” says Song, who was one of four speakers at a recent investment forum titled “Riding the disruption”, organised by The Edge Singapore.

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