SINGAPORE (June 4): On any given day in the US, a store manager attends to a customer who has brought an item in for a refund, but without an original receipt. It is likely the customer has lost the receipt, or the item is a gift. But there is also a chance the item was stolen, and the person standing in front of the manager is scamming the store. Which is it?

Have a premium account? Sign in to continue reading.

Unlimited access to all stories from $4.99/month*

The latest reporting and analysis from business and investments to news and views on social issues.

Bonus:

  • Simultaneous logins across all devices
  • Instant access to past digital issues
  • Unlimited access to The Edge Malaysia
  • *For annual subscription plan only. T&Cs apply

SUBSCRIBE NOW