SINGAPORE (Feb 5): Melissa Lim uses a ride-hailing app on her smartphone to book a private-hire car as often as 10 times a week. And, she almost never takes a metered taxi. In fact, even when there is an empty taxi right in front of her, she does not climb in because of the sheer convenience offered by ride-hailing apps when it comes to making payments. “It is more convenient when my transactions are all done via a credit card linked to my [bank] account. I do not have to worry if I have sufficient cash for the ride or if the taxi accepts card payment,” says Lim.

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