SINGAPORE (June 18): Koh Chaik Ming admits that he once thought the free delivery service offered by Tmall, the online shopping platform belonging to Alibaba Group Holding, would neither last for long nor help it win over customers in a big way. But he proved himself wrong while living in Beijing, where he worked for Royal Dutch Shell. Within a year of moving into his Beijing apartment in 2012, he had accumulated more online shopping boxes than any of his neighbours.  

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