(Nov 7): Hotels in Singapore are trialling the use of facial-recognition technology to speed up guests’ check-in times and boost worker productivity in an initiative that’s linked up with the city-state’s immigration authorities.
The new system, which was launched this week, enables visitors to use a kiosk or mobile phone to verify their identity, eliminating the need for manual checks, the Singapore Tourism Board and local hotel association said in a statement. That can trim check-in times by as much as 70%, they said.
Authorities in the Southeast Asian country are constantly on the lookout for ways to promote automation and boost workers’ productivity, both to improve efficiency and adjust to the constraints imposed by an aging workforce. Tourism accounts for about 4% of the nation’s gross domestic product.
