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Competition watchdog concludes investigation into online food delivery and virtual kitchen sector

Jovi Ho
Jovi Ho8/5/2020 11:50 AM GMT+08  • 3 min read
Competition watchdog concludes investigation into online food delivery and virtual kitchen sector
The Competition and Consumer Commission of Singapore (CCCS) has concluded its investigation into the online food delivery and virtual kitchen sectors in Singapore after 10 months, following a complaint regarding anti-competitive conduct last year.
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The Competition and Consumer Commission of Singapore (CCCS) has concluded its investigation into the online food delivery and virtual kitchen sectors in Singapore after 10 months, following a complaint regarding anti-competitive conduct last year.

In a press release on August 5, CCCS notes that competition in the virtual kitchen sector remains “dynamic”, with players entering and competing for market share.

CCCS started investigations into the online food delivery and virtual kitchen sectors in September 2019, following a complaint from Smart City Kitchens' general manager Warren Tseng last July. The conduct investigated by CCCS includes the refusal to supply online food delivery services to F&B operators using Smart City Kitchen’s virtual kitchens.

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