Frenchman Laurent Junique took a risk coming to Singapore in 1995 with nothing more than a dream and a single suitcase. Through ups and downs, Junique has weathered many scenarios, from setting up his own company as a one-man show, to expanding it during a global financial crisis and now the Covid-19 pandemic.

Junique is founder and CEO of TDCX, a company that provides outsourced services to clients in areas including omnichannel digital customer experience (CX) solutions, sales and digital marketing services, as well as content monitoring and moderation.

From a one-man company operating at home and having meetings in cafes, Junique has built TDCX into a global business spanning over 10 markets with a workforce of more than 13,000.

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