To mark its 20th year of its listing on the Singapore Exchange Securities Trading (SGX-ST) in November, CapitaLand has unveiled its new business transformation framework – The Next 20 (TN20) – to guide the group’s organisation transformation and progress.

TN20 will focus on the three core tenets of People, Sustainability and Digitalisation, to “enable the Group to prevail and thrive in this time of dramatic changes”, says CapitaLand in a statement on Nov 20.

Under these tenets, CapitaLand says it aims to be a “progressive employer of choice” that is focused on growing talent and building its leadership pipeline.

This is done by equipping its staff with the capabilities to realise their potential in a post-Covid-19 economy. At the same time, under the SGUnited Traineeships Programme and SGUnited Mid-Career Pathways Programme, CapitaLand has committed to 90 job positions for fresh graduates and mid-career joiners.

The group says it also seeks to accelerate sustainability innovation and collaboration to meet its sustainability goals set out in its 2030 Sustainability Master Plan that was unveiled in October 2020.

On digitalisation, CapitaLand says it is looking to future-proof its business model. This is done through digital initiatives to better meet customer needs and empowering its tenants to grow their businesses sustainability through an omnichannel environment.

One such example is the CapitaStar app, where CapitaLand is able to better customise shopping experiences that cater to its shoppers’ preferences through data analytics.

“As we reflect on CapitaLand’s first 20 years, we are taking this opportunity to reaffirm the company’s commitment to build a lasting business. The impact of Covid-19 is expected to adversely impact CapitaLand’s financial performance for 2020. But CapitaLand’s fundamentals remain strong and our financial position continues to be resilient,” says Lee Chee Koon, Group CEO of CapitaLand Group.

“Notwithstanding short-term challenges, we expect CapitaLand to emerge stronger from the Covid-19 crisis. ‘The Next 20’ will provide the framework for growth and progress through innovation and renewal within the Group. The ambition is to build CapitaLand for the long term while we continue to better ourselves today,” Lee adds.

Shares in CapitaLand closed 2 cents lower or 0.7% down at $2.98 on Nov 19.