PT Bank UOB Indonesia (UOB Indonesia) launched TMRW, United Overseas Bank’s digital-only bank on Aug 3. TMRW’s account opening process  takes just nine minutes. Verification of an identity is done via a video call with a live agent. Customer queries are handled by TMRW’s 24-hour chatbot named TIA (TMRW Intelligence Assistant) that converses in Bahasa Indonesia.

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