Scoot, the low-cost arm of the Singapore Airlines Group (SIA), has become the first low-cost carrier (LCC) in the world to be awarded the diamond status in the APEX Health Safety powered by SimpliFlying global audit of airlines. The diamond status is the highest attainable standard for the audit.

The audit, which assesses healthy safety measures adopted in response to the Covid-19 pandemic, was jointly conducted by the Airline Passenger Experience Association (APEX) and aviation strategy firm SimpliFlying.

Scoot was reviewed against a 58-point checklist across 10 stages of the customer journey spanning check-in and other pre-departure processes, inflight measures, as well as post-flight measures.

To continue reading,

Sign in to access this Premium article.

Subscription entitlements:

Less than $9 per month
3 Simultaneous logins across all devices
Unlimited access to latest and premium articles
Bonus unlimited access to online articles and virtual newspaper on The Edge Malaysia (single login)

Stay updated with Singapore corporate news stories for FREE

Follow our Telegram | Facebook