(Oct 23): Within Asia, Singapore-based companies seem to be leading the pack in the adoption of new technologies. Cheang Wai Keat, partner and head of advisory services at EY, says there is huge demand in the local market for intelligent automation solutions. “The uptake of consumer technology in Asia is pretty fast, but when it comes to adoption of technology in business, it is lagging. Singapore is bucking that trend as many large local organisations are implementing many world-leading robotics solutions,” says Cheang.

Lee Joon Seong, managing director for Accenture in Asean and analytics lead, says the adoption of artificial intelligence (AI) in particular is growing fast. He points to the example of Bus Uncle, a witty and highly localised Facebook Messenger bot that tells you when the next bus is arriving. In three months, he says, Bus Uncle has recorded over a million chats.

“This trend of adoption looks set to continue in the coming years. [AI] is being adopted for underlying technology to power intelligent machines,” says Lee. “The next step is for companies to increase the scalability of AI/robotics adoption across enterprises, targeting core business functions and processes. A good sign is, more companies are appointing senior executives to lead AI/robotics transformations, and charting road maps and implementing pilot projects to fully realise the potential of AI/robotics.”

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