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62% of APJ organisations will scale up their RPA initiatives by 2025

Nurdianah Md Nur
Nurdianah Md Nur9/14/2022 11:55 AM GMT+08  • 3 min read
62% of APJ organisations will scale up their RPA initiatives by 2025
Also, 44% of APJ organisations already have non-IT domain employees involved in automating aspects of their work: UiPath survey. Photo: Glenn Carstens-Peters/ Unsplash
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Business leaders in Asia Pacific and Japan (APJ) are increasingly recognising the vital role of automation, according to IDC APJ Automation Survey 2022 commissioned by UiPath.

The majority (86%) of APJ organisations agree that automation will be a critical requirement for business excellence, customer experience and competitive success within the next three years. As such, 62% will scale up their robotic process automation (RPA) initiatives or achieve an enterprise-wide RPA deployment by 2025.

“While improving operational efficiencies and enriching customer experience have been top of mind for leveraging automation, many organisations also believe that automation is a pathway towards meeting ESG and sustainability goals, which will be a gamechanger for corporate trustworthiness,” says Michael Araneta, associate vice president of IDC Financial Insights.

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