2021 was an exceptionally challenging year for businesses as well as society at large. Externally, organisations had to find ways to cope with challenges like Covid-19 and climate change, and internally the retention of talent became a major issue.
Analytics and big data continued to play a crucial role in developing innovative solutions to all these challenges.
Digital transformation was already on the enterprise agenda, but the structural changes wrought by the pandemic forced an acceleration of the process. The shift to work-from-home puts additional stress on corporate IT, which had to greatly improve reliable connectivity, available bandwidth and network security.