When COVID-19 hit us fast and furious, many employees, alongside yours truly, unexpectedly became digital nomads. Like Dominic Toretto in the Fast & Furious movie franchise, we were suddenly living our work lives a quarter-mile at a time, putting pedal to metal.
I must have called our IT support department countless times, whether to facilitate our staff working from home or to solve one pandemic-related tech issue after another. And that's just me. Multiply the mounting IT demands of an untethered global workforce, amid coronavirus challenges, and you get the picture.
Apple founder Steve Jobs said it best. "It's not a faith in technology. It's faith in people." This bears reminding that while the world embraces technology as the key to a post-pandemic recovery, we oftentimes forget the people behind the technology.