SINGAPORE (Nov 29): UBS remains bullish on Singapore Telecommunications with a “buy” call and a target price of $4.70, citing Optus’ strength in the Australian market.
In a Monday report, lead analyst Navin Killa notes that a recent survey by UBS shows that Optus has shown the most improvement in net promoter scores (NPS), moving up from +10 to +15, among mobile providers.
There was also a drop in existing customers wanting to leave Optus from 21% to 19%, citing reasons such as network coverage (down from 27% to 23%), customer service (23% to 13%) and value for money (52% to 37%).
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